Serving People Like You

Member Services

EBA&M is focused on helping our members get the most out of their benefits. From understanding your health plan to submitting and monitoring your claims our Members First Team is here to provide you with concierge level assistance every step of the way.  For those that prefer instant access to their information, our online portal and mobile app are there for you as well. Be sure you have logged into the online portal. You will need your user name and password to get started on the mobile app.

Once logged into your secure online portal you can:

  • Check payment status of recently submitted claims
  • Check past claims information
  • Review your Explanation of Benefits (EOBs)

  • Find detailed health plan information

  • Check Flexible Spending Account (FSA) balances

  • Download claims forms

Questions? Contact your Members First Team at (800) 249-8440.